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FAQs
The minimum booking days is 3 nights.
The entire booking amount is charged when you book, but you can cancel up to 30 days before arrival for a full refund.
Both the driver and the person that accounts for the contractual agreement have to be at least 21 years old, and shall provide a valid driving license + passport.
Exceptions can only be made with the agreement with Lofoten E-camper.
It is not allowed driving our E-campers outside Lofoten Islands without permission.
The E-Camper is always up to 80% charged upon pick-up and shall always be at least 80% on drop-off. (The kilometer range varies due to season).
If the E-Camper is not charged upon drop-off the costumer need to pay an extra fee of 150€.
Throughout the rental period of the e-camper, the person renting the car is responsible for the car and shall use it as it is his own until the return.
Remember to pay parking tickets when you park the camper around the islands. Most parking are ticketless and needs to be pay by app 48h after you leave the parking. Parking tickets that is not paid will be drawn from the deposit.
This involves also the responsibility for penalties like wrong parking, over speeding, road charges, towing charges, and other costs and penalties. Should some of those penalties/costs occur is the person renting the car required to pay them within the given time limit.
In case of problems with with the e-camper contact us directly.
The person renting the car is responsible for all damages that occur during the period of rental and must report to our direct telephone nr.
Should an accident or damage occur a protocol and report has to be filled out. You have a deductible of max. 2000€. (With exception of gross negligence and careless behavior) Should the person renting the car not pay for his deductible amount of 2000€ the amount will be withdrawn fro the creditcard you made the booking with.
Should the car be returned inadequately, e.g. with large amounts of dirt, garbage, empty bottles and so on an extra charge of 50€ applies.
For all cancellations and booking changes that result in a refund, a 5% refund fee applies.
The fee covers administrative handling and payment processing costs and is calculated based on the final booking amount.
Payment processing fees charged by our payment provider are non-refundable.
The refunded amount will therefore be the original payment minus the final booking price and the applicable refund fee.
Understanding Your Insurance Coverage
When you rent with Lofoten E-Camper , your peace of mind matters.
Our comprehensive insurance policy ensures you're protected throughout your adventure, while keeping terms simple and transparent.
Your Insurance Protection Every campervan in our fleet comes with full insurance coverage. Instead of requiring a large upfront deposit, we've designed our policy to be hassle-free - you only pay if damage occurs.
Understanding Your Deductible Your deductible (self-risk) amount is €1,500. Think of this as your maximum out-of-pocket expense if something goes wrong.
Here's how it works in real situations:
For Major Damages (Above €1,500): Let's say you have an unfortunate incident causing €3,700 in damage. You'll only pay the €1,500 deductible, and our insurance covers the remaining €2,200. This caps your financial responsibility, protecting you from major expenses.
For Minor Damages (Below €1,500): If you have a smaller incident - say, a €700 repair - you'll only pay the actual repair cost of €700. Since it's below the deductible threshold, you're only responsible for the actual damage amount.
Reducing Your Risk - Optional Protection Package
Want extra peace of mind?
For €200, you can significantly reduce your potential out-of-pocket expenses: • Reduces your standard deductible from €1,500 to just €600
• Available to add during booking
• Particularly valuable for winter driving
Road Assistance
We understand that even the best-planned trips can have unexpected moments. If you need roadside assistance:
• Available 24/7 throughout your rental
• Small deductible of €400 per incident
• Professional support in English
Your Responsibilities To ensure smooth handling of any incidents:
• Report any damage immediately during your rental period
• Complete an accident report if other vehicles are involved
• We'll assist with translations of Norwegian documents
• Damages will be charged to your rental payment card
Remember, we're here to help! If anything happens during your rental, don't hesitate to contact us. We'll guide you through the process and ensure you get the support you need.
When renting our e-camper you are responsible to make sure the campervan is charged whenever driving the van.
Any stops/and road assitance due to empty battery needs to be solved and pay by the costumer.
The e-camper can be fast charged in Reine, Ramberg, Lofoten Base Camp, Leknes, Aaland Camping & Svolvær.
There is charging stations at most camps around Lofoten.
The costumer pay for fast charging by downloadning the apps:
• MER
• Bilkraft
• Circle K Charging
• KOPLE
• TESLA
The ferry departs daily from Bodø to Moskenes and back.
For passengers that does not bring a car onboard the ferry is free.
It´s also possible to prebook tickets for foot passenger to secure a spot for 200NOK.
Check out the ferry time table here. (https://www.torghatten-nord.no/)
Busses departs daily directly from Svolvær and Leknes to Moskenes Ferry Pier.
Check out the buss time table here. (https://www.reisnordland.no/)
Overnight stays in Lofoten – Important information (from 2026)
❗ Overnight stays are only allowed at campsites
From 2026, Lofoten e-Camper guests are only allowed to stay overnight at official campsites.
This is due to strict local regulations in Lofoten, increased pressure on nature, and enforcement by authorities.
🚫 Overnight parking is NOT allowed:
• In road pockets
• Along roadsides
• In nature areas
• In parking areas not clearly marked for overnight use
Parking or sleeping in these places can result in very high fines / parking tickets.
Does the Right to Roam apply to campervans?
No.
The Norwegian Right to Roam applies to non-motorised outdoor activities like hiking and tent camping — not to motorhomes or campervans.
Campervans are regulated by:
• Traffic regulations
• Local municipal rules
• Landowner rights
This means you cannot use the Right to Roam to sleep in a vehicle.
Where does the Right to Roam apply?
The Right to Roam applies in undeveloped nature, such as:
• Mountains
• Forests
• Shorelines
• Open land above the tree line
It does not apply to:
• Residential areas
• Farmland
• Industrial areas
• Golf courses
• Churchyards
• Parking areas
• Roadsides
Respect for landowners, wildlife, and nature is mandatory under Norwegian law.
Tent camping (not campervans)
Tent camping is allowed under the Right to Roam with strict rules:
• Maximum 2 nights in the same place
• At least 150 metres from houses
• Leave no trace – all waste must be taken with you
• No camping in popular or high-traffic areas
⚠️ These rules do not apply to vehicles.
Fires and nature protection
🔥 Open fires are strictly prohibited from 15 April to 15 September, except where clearly safe along the shoreline.
🌿 Protected plants, birds, and wildlife must not be disturbed.
🚯 Toilets must never be emptied in nature – only at approved dump stations (available at campsites).
Parking rules for campervans
• You may park only where parking is clearly permitted
• Parking does not automatically mean overnight stay is allowed
• Private roads require landowner permission
• Driving off-road is illegal
If in doubt: don’t park there.
Fines and enforcement
Local authorities in Lofoten actively enforce regulations.
Violations may result in:
• High fines
• Parking tickets
• Towing
These fines are the responsibility of the guest.
Your responsibility
Nature in Lofoten is fragile and heavily impacted by tourism.
By following the rules, you help protect:
• Local communities
• Wildlife
• Future access for travelers
🇳🇴 Norwegian law always applies, regardless of personal interpretation of the Right to Roam.
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